Privacy Policy

ClusterDesk values and protects your privacy

Introduction

ClusterDesk ("we," "our," or "us") operates the ClusterDesk mobile application and website. This Privacy Policy explains how we collect, use, and protect your personal information.

Effective Date: September 14, 2025

1. Information We Collect

When you use our app, we may collect the following types of information:

  • Personal Information: Name, email, phone number, business details (when you register or update profile).
  • Financial Information: Payment details when you recharge wallet or pay invoices (via trusted gateways like Razorpay/PayPal).
  • Usage Data: Log files, device information, IP address, and analytics data for improving app performance.

2. How We Use Your Information

We use your information to:

  • Provide and manage your projects, invoices, and payments.
  • Send notifications, updates, and support messages.
  • Prevent fraud, enhance security, and comply with legal obligations.

3. Data Storage & Security

Your data is stored securely on our servers and cloud services. We implement industry-standard encryption and access controls. However, no system is 100% secure, so we encourage safe practices by users.

4. Permissions in Our App

The ClusterDesk app may request the following permissions:

  • Camera & Storage: For uploading payment proofs and documents.
  • Internet: To access online project data, invoices, and payments.
  • Location (Optional): If required for project site details or user verification.

5. Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

  • Trusted payment providers (e.g., Razorpay, PayPal).
  • Legal authorities if required by law.
  • Service providers that help us operate our platform.

6. User Rights

You have the right to:

  • Access and update your personal data.
  • Request deletion of your account and data.
  • Opt out of marketing communications.

7. Children's Privacy

Our services are intended for business professionals aged 18+. We do not knowingly collect data from children under 18. If you believe a minor has provided data, please contact us.

8. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

9. Changes to Privacy Policy

We may update this policy from time to time. The latest version will always be available at this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: